Tracking numbers can take 2-3 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim at https://www.lusystore.com/pages/contact-us to request a replacement.